Teachitright Terms and Conditions

Effective Date: 26th February 2024

These Terms and Conditions (“Terms”) govern the use of the services provided by Teachitright including but not limited to tuition services. By using our services, you agree to comply with and be bound by these Terms. Please read them carefully before accessing or using our services.

1. Definitions

a. “Company” refers to Teachitright, the tuition service provider.

b. “Student” refers to the child receiving tuition services.

c. “Parent/Guardian” refers to the legal guardian or parent responsible for the student.

d. “Tutor” refers to the teacher or instructor providing tuition services.

e. “Centre” refers to the location where classes are held

f. “Services” refers to tuition services provided by the Company.

g. “Terms” refers to these Terms and Conditions.

h. “Website” refers to www.teachitright.com

h. “Website” refers to www.teachitright.com

2. Registration and Enrolment

  1. To enrol a student on a  tuition course, Parents/Guardians must complete the registration process on the website.
  2. All information provided during the registration process must be accurate and up to date including current contact information of the Parent/Guardian.
  3. All Company communications will be sent to the named Parent/Guardian on the enrolment form. Additional contact information must be provided in writing by the named Parent/Guardian.
  4. The Company reserves the right to refuse service to any Student or Parent/Guardian for any valid reason.
  5. A place on a course will only be reserved after the Company has confirmed availability.

3. Tuition Fees and Payments

  1. Tuition fees are outlined in the latest Company pricing schedule and includes all materials,  resources, access to the student portal and Homework clubs.
  2. Payment is due in line with the monthly payment schedule.
  3. Monthly payment can be made via direct debit, the  Government Tax Free Childcare  Scheme or approved childcare voucher providers.
  4. Late payments will result in the suspension of tuition services until payment is received.
  5. Late payment of fees or a “bounced payment” will incur a £25.00 administrative fee.
  6. If a monthly payment is not received, then students will not be able to attend lessons from the 1st of the following month.
  7. All lessons must be paid for and no refunds or credits will be given for any missed lessons whether due to illness, holidays or withdrawal from the course.
  8. No refunds will be given if a Parent/Guardian has paid for 12 months of tuition and decides to withdraw their child from the course.
  9. The Company reserves the right to amend or withdraw the “sibling discount” at any time.
  10. Replacement books will be charged at £5.00 per book plus postage and packing if required.
  11. Any deposit paid to reserve a place on the course is non-refundable and will not be returned for any reason.

4. Tuition Schedule

  1. The tuition schedule, including session times, Homework Club and location, will be agreed by the Company.
  2. Any permanent changes to the schedule or location will be communicated by the Company to Parents/Guardians as soon as is practicably possible.
  3. In the event that a lesson cannot be held in its usual centre, the Company reserves the right to move to an alternative location or to a different day and time. If a suitable alternative cannot be provided, then the lesson will be delivered live online.
  4. Homework clubs will only run during termtime and may be cancelled at any time.
  5. Lesson swaps are not encouraged and will only be agreed if unavoidable and requested in writing giving two weeks notice to info@teachitright.com. In the first instance and if available you will be offered an online lesson. Lesson swaps can only take places on weeks 2, 3 and 4 of a block and are subject to availability.
  6. If a student is absent for assessment week then assessment papers will be emailed to Parents/Guardians for completion at home. The completed assessment should be emailed to the tutor no later than 48 hours before the following lesson.
  7. If students are unwell and cannot attend a scheduled lesson, missed lesson information can be found on the online student portal.

5. Cancellation and Refunds

  1. Parents/Guardians may cancel tuition services by providing written notice to info@teachitright.com  Notice must be given by the  10th of the month to leave at the end of that same month.
  2. No refunds will be given for any lessons not attended during the notice period.
  3. No refunds will be given if a Parent/Guardian cancels a Revision Camp, Mock Exam, Masterclass or Quiz booking. The Company may at its discretion allow the booking to move to an alternative date and will be subject to a £25.00 admin charge.

6. Responsibilities

  1. The Company will provide DBS checked and qualified Tutors and relevant educational resources for tuition services.
  2. Parents/Guardians agree to ensure students are punctual for all tuition sessions.
  3. Parents/Guardians will ensure that students are collected promptly at the end of the lesson otherwise the Company reserves the right to charge an extra supervision fee.
  4. Parents/Guardians are expected to provide a supportive environment in order to allow their child to study at home and students are expected to complete any homework or assignments provided by the Company.
  5. Students are expected to bring all current supplied resources to lessons.
  6. It is Parents/Guardians responsibility to register their child for any admissions tests when applying to their chosen schools.
  7. All personal property is the responsibility of the Parent/Guardian and or student and the Company is not liable for any loss or damage to such property at the centres.

7. Conduct and Behaviour

  1. Students must behave respectfully and adhere to the Company’s Behaviour Policy during tuition sessions.
  2. Disruptive or inappropriate behaviour may result in the suspension of tuition services.
  3. Abuse to any member of the Company team will not be tolerated at any time and may result in the suspension of tuition services supplied to the student.
  4. Parent/Guardians and students will respect all Company property and that of the hired centres.

8. Termination of Services

  1. The Company reserves the right to terminate tuition services for any student for reasons including but not limited to on-going / continual poor behaviour, non-payment of fees or violation of these Terms.

9. Privacy Policy

  1. The Company’s Privacy Policy, available on request, outlines how personal information is collected, used and protected in line with current GDP regulations.

10. Changes to Terms

a. The Company reserves the right to update or modify these Terms at any time.

b. Changes will be communicated to Parents/Guardians via email or through the Website.

11. Contact Information

a. For any questions or concerns regarding these Terms, please email info@teachitright.com.

By enrolling a student in our 11+ tuition program, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Failure to comply with these Terms may result in the termination of tuition services.

Please retain a copy of these Terms for your reference.

Teachitright Ltd

7 Priory Court

Tuscam Way

Camberley  GU15 3YX

01276 479036

info@teachitright.com